Babies 'R' Us were had an "Adoption Day" today! It was designed as a way to celebrate adoptive parents and provide useful information as we wait for our little one. Amy and I were impressed and grateful that someone recognized the often-overlooked adoptive parents, and we headed to the store with great excitement! I couldn't have imagined the pain, humiliation, anger and heart-wrenching agony that would follow...
We arrived to greet a very warm and friendly event coordinator named Caroline. She welcomed us and introduced us to Harlan Tennenbaum, the Director of Adoption House (a local secular adoption agency). We sat down for a little chat...
He asked us where we were in the process, and we told him that we're with Bethany and have completed the Home Study process. We're basically just waiting for our profile to be shown to birth mothers and hopefully be matched sometime soon. He launched into a tirade about statistics and waiting lists. He told us that anyone that decorated a baby nursery at this stage would need "serious psychological counseling." He warned us about the number of families nationwide that wanted children and explained that the demand is far greater than the supply of infants. He actually said, "it really all comes down to marketing..."
I was already growing uncomfortable when he launched into the most serious offense: He began asking us how much we were paying for the adoption. He asked about our infertility; what we tried and what the diagnosis was, and why we didn't consider IVF. We were shocked and hurt. He had no business asking us such personal questions! It was unprofessional, insensitive, and absolutely uncontionable.
We told him that we just wanted a car seat and walked away. Amy began to shake cry. We didn't know whether to talk to a manager or confront him directly, but his behavior was NOT okay. I realized, of course, that if I spoke to him again, there was a good chance that loud obscenities would spew forth from my mouth, so we did the next logical thing...we left. We bought the cart seat at Target and we called the manager once we got back home and had some time to cool off.
The store was very sympathetic. Apparently this fellow had certain things that he was to discuss, and he went totally off script in "advising" us. They promised me that they would not have him back at the store and they will investigate the matter with the agency that he represents. In our case, the damage has been done, but I feel good knowing that he wouldn't hurt anyone else today, and we learned that we should have shut him down the instant that he began probing into such personal matters.